Privacy Policy

Privacy Policy

This Privacy Policy describes how WEBQNIC TECH ("we", "us", or "our") collects, uses, and discloses your information when you use our website located at www.webqnic.com and our services, including the WhatsApp API Panel portal (collectively, the "Service").

By accessing or using our Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Information You Provide to Us

We collect information you provide directly when you register for an account, purchase a plan, request a demo, or contact customer support. This may include:

• Name, Company name
• Email address, Phone number
• Billing address
• Payment information (processed by our third-party payment processors)

1.2 Data Processed on Your Behalf

In providing our Service, we process data you send through the WhatsApp Business API ("Client Data"). This may include phone numbers of your end-users, message content, and other communication metadata. You retain ownership of your Client Data. We process this data solely to provide the Service to you and according to your instructions, in compliance with Meta's policies. We do not use this data for our own purposes.

1.3 Usage and Log Data

When you use our Service, we automatically collect information about your activity, such as:

• IP address, Browser type, Operating system
• Referring URLs, Access times, Pages viewed

We may use cookies and similar tracking technologies to collect this data.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our Service
• To process transactions and manage your account and subscriptions
• To send transactional emails, such as order confirmations, invoices, and service-related announcements
• To respond to your comments, questions, and support requests
• To communicate with you about products, services, offers, and events offered by WEBQNIC TECH, where permitted by law
• To monitor and analyze trends, usage, and activities in connection with our Service to improve its functionality and security
• To comply with legal obligations

3. Sharing of Information

We may share your information in the following circumstances:

Service Providers

We share information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf, such as payment processing, hosting, email delivery, and customer support.

Meta Platforms, Inc.

Your use of the Service is dependent on the WhatsApp Business Platform. Information necessary to facilitate your use of this platform is shared with Meta in accordance with their terms and policies.

Compliance with Laws

We may disclose your information to a third party if we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process, or governmental request, or to protect the security or integrity of our Service.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Data Security

We take reasonable measures to protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, delete, or restrict the use of your data. To exercise these rights, please contact us at info@webqnic.com.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@webqnic.com or call +91 7024907091.