Cancellation & Refund Policy

Cancellation and Refund Policy

At WEBQNIC, we aim to deliver high-quality digital services and products. This policy explains cancellation and refund terms.

1. SaaS Subscription Plans (WhatsApp API Panel)

Cancellation

You may cancel your subscription at any time through your dashboard or by contacting support. Cancellation takes effect at the end of the current billing cycle, and access continues until that time.

Refunds

Due to the nature of digital services and API provisioning costs, refunds are generally not offered for partial periods or already provisioned services.

Exceptions

In rare cases where a technical issue on our side prevents core service usage for an extended time, WEBQNIC may offer a partial refund or service credit at its discretion. This does not apply to Meta platform issues, policy violations, or third-party services.

2. Reseller Plans

Reseller plans follow the same rules as SaaS subscriptions. Payments for setup and active subscription periods are non-refundable.

3. Source Code Purchase

All source code sales are final and non-refundable. Since source code is a digital product that can be retained once delivered, refunds are not possible after download access is provided. Please review all details before purchase.

Contact for Refund Requests

If you believe your case qualifies for an exception, contact info@webqnic.com with your account details and a full explanation.